Privacy Policy

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Privacy Policy

We respect your privacy and are committed to protecting the personal information you provide when using our website. This Privacy Policy explains what data we may collect, how we use it, how we protect it, and the rights available to you. By using this website, you acknowledge that you have read and understood this Privacy Policy.

What Data We Collect

We may collect personal information that you voluntarily provide when you contact us, submit an enquiry, subscribe to communications, or use features of the website. The information we collect may include:

  • Your name and contact details;
  • Your email address and telephone number;
  • Information included in messages or enquiries you send to us;
  • Technical information, such as your IP address, browser type, device type, operating system, and general location;
  • Information about how you interact with and use our website.

We do not intentionally collect sensitive personal information unless you choose to provide it and there is a lawful reason for us to process it. Please avoid sending sensitive information through contact forms or email unless it is necessary for your enquiry.

How We Use Data

We use personal information only for legitimate and relevant purposes, including:

  • Responding to your questions, requests, and messages;
  • Providing, maintaining, and improving the website;
  • Managing communications and updates where you have requested or consented to receive them;
  • Understanding website usage and improving content, performance, and user experience;
  • Protecting the security and integrity of the website;
  • Complying with legal obligations and responding to lawful requests from public authorities;
  • Preventing fraud, misuse, unauthorised access, and other harmful activity.

We process personal data only where there is an appropriate legal basis, such as your consent, the performance of a requested service, our legitimate interests, or compliance with a legal obligation. We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, unless a longer retention period is required by law.

Cookies

Our website may use cookies and similar technologies to support essential website functions, remember preferences, analyse traffic, and improve performance. Cookies are small text files stored on your device when you visit a website.

Some cookies may be necessary for the website to operate correctly, while others may be used for analytics or other optional purposes. Where required by law, we will request your consent before placing non-essential cookies on your device. You can manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality or availability of some website features.

Third-Party Links

Our website may contain links to third-party websites, services, or social media platforms, including X. These external websites operate independently and may have their own privacy policies and terms. We are not responsible for the privacy practices, security, content, or handling of personal information by third parties.

We encourage you to review the privacy policy of any external website before providing personal information or using its services.

Data Security

We take reasonable technical and organisational measures to protect personal information against accidental loss, destruction, alteration, unauthorised disclosure, misuse, or access. These measures may include access controls, secure communications, system monitoring, and appropriate administrative procedures.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. You should take appropriate steps to protect your accounts, devices, and communications, including using strong passwords and avoiding the transmission of confidential information through unsecured channels.

User Rights

Depending on applicable law, you may have the right to:

  • Request access to the personal information we hold about you;
  • Ask us to correct inaccurate or incomplete information;
  • Request the deletion of your personal information;
  • Restrict or object to certain processing activities;
  • Withdraw consent where processing is based on consent;
  • Request the portability of information you have provided to us;
  • Submit a complaint to the relevant data protection authority.

To exercise a right, please contact us using the details below. We may need to verify your identity before completing a request. We will respond within the timeframe required by applicable law.

Contact Information

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or would like to raise a concern about the handling of your personal information, please contact us:

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or website services. Any updated version will be published on this page with the revised effective date where appropriate.